FREQUENTLY ASKED QUESTIONS

Delivery & Returns

Do the shirts really not shrink?

No, they really don't. We go through a painstakingly detailed development process to make sure the fit you pick is the fit it stays.

So I return 2 of the shirts you send me?

Yes! We even include a prepaid return mailer for Domestic (US) orders. International Details & Sign Up Here ▸

What happens to the shirts I return?

We donate them to local charities and clothing drives. We're based out of Los Angeles, California.

How long do I have to decide my FIT?

One week from when you receive them. Most are able to decide once they put 'em on, but take your time! Our goal is for you to like one, love one, and absolutely “hate” one of the shirts.

You really want us to “hate” one of the shirts?

Yup! That's the only way to make sure you love one of 'em, too. We don't live in middle. We've got 3 chances to find the one you love. We like our odds.

What if I want to keep more than 1 of the shirts?

Yes, you can do that! An additional charge will apply, but you can choose to keep more than 1 of the fits. You'll see this option once you complete you fitting online.
And we're finding this is actually fairly common: one shirt for the gym or as an undershirt, then another fit for everyday wear.

What if I don't like any of the fits?

You can choose to exchange 'em if they're too loose or too tight and change your starting point for just $6. This includes 3 brand new fits, another 7 Day Wash & Wear Trial, and a new prepaid return mailer, too!
If you don't like any of the fits, $10 of the fitting is non-refundable. You can choose to return all 3 shirts from the fitting and receive a refund of the amount you paid less the non-refundable $10 (and less any applicable sales taxes).
If you're between sizes and need help picking a starting size, then just email us your chest size (if you know it) and/or your height & weight. We'll take care of you!  

What if my body changes, can I refit again later?

Yes! At any point, you can always decide to do another Fitting. You'll see this option in your account. A new Fitting charge will apply, and it'll come with 3 brand new fits in your new size, another 7 Day Wash & Wear Trial, and a new prepaid return mailer.

Where are the shirts made?

Made In America
Right here in the USA. Los Angeles to be exact.

I need to make a return.

For fittings, you can wash and wear the shirts as much as you'd like. You can use the prepaid return mailer we include to make the return.
For subsequent orders of additional shirts, just reply to your order confirmation, and we'll take care of you. These shirts must be unwashed, unworn, and in their original condition for a full refund and within 14 days of the purchase. Else, we can exchange for a store credit towards a future order if they have been removed from their packaging (within 14 days of purchase).

Can I buy this as a gift for someone?

Yes! We've got something special for you here:  

I have more questions.

Cool. Email us!  
3 FIT THEORY LOGO